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I coordinated with Lem via email to set up the cruise excursion. His responses were prompt and he answered my questions. He explained how we would meet our drivers (we needed two) and offered some tour ideas. My group had two toddlers so I was excited to learn he could provide car seats as well. Cost was affordable and cheaper than cruise excursions. The company was reliable and at the cruise terminal when we arrived. I would have traveled with this company regardless because of the flexibility. Not being tied to the cruise tour busses enables you to stop and go as you please and go to locations the busses can't reach. The tour guides were professional, knowledgeable, and their cars were clean. They were also safe drivers. I highly recommend.